I am a property owner in Charlotte NC. I have this company for a rental property I have in Charlotte NC. The rent payments consistently get to me after the 15th of the month (even after signing up for direct deposit). Additionally, I have to arrange for my own maintenance person because they use expensive vendors and have a policy to send someone out for issues under $300 without your approval. I would not recommend this company. I believe they are very unprofessional.
The comment below is completely untrue. I am sent an email every time my tenants pay. They have never paid late. Again, more unprofessional behavior by this company.