I am sitting here right now waiting for them to look at my bleeding dog. I have been here for over an hour now. This is the second time I have been here and will never be coming here again. In the meantime the employees behind the counter are talking about how drunk they were the previous night and how good cheese is. Extremely professional don't you think? I've asked twice now about what is taking so long and there appears to be an emergency walk in which I completely understand, but they're only able to handle one at a time in this huge place? I guess me and the 4 other couples waiting here are just not important enough.