Wow, Im really surprised. I read the previous review then wrote mine the day I went into Mae & Marie and thought, "There is no way, this shop is fab, no way!". WRONG. WRONG....I bought a very expensive 24K gold ring and had it less than a week before it broke while I was walking through Manhattan on vacation. I contacted the owner right away explaining. I heard nothing from her for 5 days. I called the store and was told she would call me back with in minutes. Hours later she called me back to tell me that because I did not have the ring to show her where it broke she will not replace it.?.? It broke, an item that you sold me for well over $100 for and less than a week after purchasing it it broke. Easy, here you go, here is a replacement. I'm sorry for the inconvenience. Taucha was adamant that she does not do business like other stores. She even remembered me as a customer because we chatted for a while.
Just bad customer service. Its too bad.