I picked up an online order & looked around the store for the first time. I didn't have to wait long to get my order, and it was at the register, not hidden in the back! There was a coupon in my order for $20 off $100. That's a nice bonus.
The store has a pretty large clearance area, and the entire store isn't very big. The dressing room is different- it's open with a central area with seats instead of just the typical long hallway style. Meh, not impressed with their selection. Their styles don't really stand out from other like retailers such as Dress Barn or Lane Bryant, but they do have similar clothing at all those stores. The prices at Torrid seemed a little on the high side. They also sell some accessories, including jewelry. I saw 2 employees while I was there. One helped me at the register and another was helping a customer find something. They have a variety of sizes, and if you're in the area, it may be worth checking out.