I've been shopping here since we bought our first home two years ago. Opened an account and all despite Lowe's is way closer to our home.
We just purchased mini blinds for our baby room (kid is due in September) had them cut to wrong length, completely my fault, I had both measurements on paper but gave them wrong one; lengthy rather than width. We're all humans and we all make mistakes. Here's the problem I returned them to another store and there "policy" says they can't return them because there cut. So I asked for store credit and wasn't happening, I asked for half off on a new one and that wasn't happening either. So how do they do business with people like me? I was honest to say yes they were cut and I admitted it was my fault so is my honesty not worthy? I know HD doesn't make a ton of money off me, I'm just the little guy here. i even saw a mini blind on the shelf what seemed to be a returnedShould I have just lied and said that Home Depot cut them wrong? I then called the complaint dept. and only ended up getting 25% $10 off the new one when I asked for half off $20. Guess they can't do math either. So I'm ending up paying $41.58 plus 25% off another one $31.?? Total about $70.?? for one mini blind!!!!
So I'm not going back to a Home Depot again. Ill just go to Lowe's which is closer to home. Just thought I'd share this with everyone.