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| - I do fly frequently and I am not really a fan of PHX. Where do I start? Driving to the airport is easy. It is centrally located and I would rate it high in the convience department. After that, it's downhill. I don't park there - I use a shuttle service such as the Parking Spot and get dropped off right out front. Much easier. Inside the terminals are good, most of the times the lines move, although why people cannot figure out how to use the self check kiosks, I don't know. It isn't rocket science. Security lines are rarely long and move quickly, but once inside you are stuck with limited services. Sure there are stores and Dick Clark's on the outside, but be prepared to fly hungry or wait in long lines on the inside. I fly Delta a lot and in terminal 3 you have a choice of Wendy's or the blue burrito...or vending machines...maybe pick up something at the newsstand...
For me the major issues are driving through the airport. The terminals are not user friendly. They are adequately marked 1-4 and have north side and south side. When picking up someone ask which door number they are coming out of - because you cannot stop long. Once the wheels on the bus stop going round and round security emerges as if by magic to instruct you to keep moving. Sit there and ignore them long enough and the ticket book appears - that's when it;s time to circle again (thanks, Bin Laden). Terminal three has one inconvenient turn while you are waiting for emerging traffic during your continual loop of the terminal - I have almost been t-boned a few times there. Another thing I don't like is their short term parking - it appears instantly and goes up a ramp. It is always in a spot I am not thinking it should be, so I miss it. Instead use the cell phone lot and wait for your party to call, circle around and take your chances with security.
On a positive note, the airport is a great place to people watch. I always follow the guideline of 2 hours early, so I get to sit and watch. People hanging in the bar getting drunk and forgetting they are flying when their name is paged, people late and OJ'ing it through the concourse, people wearing interesting outfits and being an international airport, you can see people from all over the world. Not to mention the occassional disruptions - is it a wonder SouthWest made a reality show about people in the airport? If you don't mind being hungry and bored, arrive early and watch the people. Some of them are worth the price of a ticket!
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