This Starbucks is the busiest store in Gilbert and probably one of the busiest stores in the Valley. Thus, when people complain about there being a long line just go in expecting it. I can't stand reading reviews that complain about lines when it's not the employees fault if one car or person orders 10 drinks at a time, or decides to add a breakfast sandwich last minute. If you are running late to work don't stop at Starbucks, it's a simple as that!
With that being said if you do have some time and can take that time to enjoy the ambience and service an establishment can provide, come to this Starbucks!
I'm self employed and spend most of my time remote on a laptop. Thus I've worked at Starbucks locations all over the valley. This Starbucks is one of my Top 5.
Yes they are busy, but at the same time they run their store like a well oiled machine. I have never seen one employee standing around doing nothing. Each one has a task and they execute it non-stop.
Lastly for those who actually enjoy coffee and don't need 20 pumps of pumpkin for their "latte", this store is a clover store. Meaning they have a specialized brewing machine that makes one of the best tasting cups of black coffee one can ask for. But guess what!? It take about 2-3 minutes for the clover to brew your cup so don't complain that the wait was long. Do you want a pot of Foldgers or a cup of perfectly roasted eco-friendly sourced coffee?