I actually really do like this place. The ice-cream is oh-so-good, the workers...eh, could be a little friendlier. But hey, it gets pretty busy there so I can understand being a little weary after a long shift. The place was also a little dirty when I went in. Lot of kids and families, for sure a family environment with a nice arcade to boot. Keep your kids busy and your sweet tooth happy! Job well done, Sugar Bowl!