The first time we had to board our pet here, the front office staff was not very friendly. Animal care takers are always very polite and sweet, which makes leaving our pet less painful (still sad for me :( though). We had to board again for the holidays and our bunny was well taken care of. The front office staff was still a little frantic when we dropped off but the lady who helped us was very nice and accommodating. The exotic animals boarding is about $15/day. Will be back again. Thank you Aloha Animal Hospital!