I am extremely upset that I had such a negative experience at this restaurant.
I will start by saying that the two stars is simply for the food. They have really good food that is really authentic and homestyle Brazilian food which is hard to find in Las Vegas.
We went to this restaurant a few times in the past few months and have not had the best service which is really a shame. We asked for a table for three. The restaurant was completely empty and had 3 tables seated. The hostess asked us to wait by the door for a few minutes to "see if they had anything available." We were a bit taken back since the entire place was empty, but patiently waited. About 15 minutes went by and the hostess just stood there staring out into space and wouldn't sit us for some reason.
It was so frustrating that it seemed like they did not want our business. Being that we were so hungry we decided to just leave and drive 30 minutes to Texas de Brazil at Town Square. Totally worth it because they were super happy to help us and their service was phenomenal.
I promised myself I wouldn't come back to this restaurant because I think customer service is the most important thing for me and this restaurant clearly needs to focus a little less time staring in to space and more time focussing on employee development and training.