Service - 4/5
Happiness - 4/5
I had to get my brakes replaced and they were efficient, fast, and friendly. They took and applied their online coupons to all of the services (and they have a Yelp special too that would've saved me more money had I looked there before the service.... d'oh).
The only negative is that I wish they had taken more time to explain what they were doing. Ultimately, I ended up paying a bunch of money and while I got a lot of work done, I didn't necessarily want all the services I ended up getting.
Still, the job was done really well and the brakes feel like new! Good work.