Read reviews and gave benefit of doubt that the people weren't as bad as they've been drawn out to be, but the lady at front desk was very rude and had bad customer service. I agree with all the negative stuff that has been said. One guy that walked me to my car to get out items tho was such a sweetheart. Only nice person there. If they all had the same heart and customer service as him I'd say good things but nope. :(