I've been coming here since Fall 2015 and I thought it was the best Tropical Smoothie cafe in the Vegas area. Now it's changed. What happened to the old staff? They were on point with the orders, expedient, and friendly. The last few times I've had to wait 15+ minutes for my order. Yesterday I ordered an all American omelette and a smoothie. The omelette was heated on the outside but the inside wasn't cooked. I was still waiting for the smoothie and apparently the staff forgot about it. It was eventually made but that visit left a very negative impression. Adding more insult to the injury, I saw the C rating from the health department. Definitely will not be returning.