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| - Rol San, let's talk about the service/ambiance/hygiene of the store and the food in two separate parts shall we?
To start off, I'd gladly give 5 stars to the food. Everything here tastes marvellous.
The shiu mai, the har gaw, the shrimp rice rolls, the deep fried squid tentacles, in summary, EVERYTHING.
Come at lunch time on the weekends, and you shall see for yourself! The line-up is absolutely massive. I overheard many people in line saying that they were willing to come all the way downtown and wait in line for what is known to be "The Best Dimsum Place in Downtown." I agree with them completely. There is not a single item on the menu that lacks taste! If you like Dimsum for the food itself, you must come here!
The store itself, this is the reason why I took 1 star off the rating.
The ambiance has no "dimsum feel" to it. No carts pushing around. The store isn't so fancy looking either. The tables are covered with white plastic bags. Although they are quick and convenient for clean-up, they ruin the restaurant atmosphere.
The washroom...let's not go there...
Personally, I don't like the way the restaurant is designed. The front is very small, and the back is huge. However, they seem to be two separate place, and there is, in fact, another line-up at the back.
The service ranges from terrible and decent. The people there don't leave you alone until you tip them, even if you haven't left the restaurant yet. They sometimes forget your requests that don't involve ordering more food (e.g. if you ask for one more bowl), and nothing they do is gentle. They'll slam plates on your table. I don't mind the slamming, but I know many people do, so I'll consider that in my review.
Overall, if you can ignore the service, please come here! The long line-ups prove that it's still worth the time to dine here!
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