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  • The Happy Valley Road location customer service leaves a lot to be desired. I placed a to-go order and against my better judgement selected the HVR location. I had been going to a location further away, but didn't feel like driving the extra distance. I placed my order and selected curbside pickup, since it aways such a hassle to go in and find someone to actually get the order. I arrive at the time the order was supposed to be ready and call the number on the sign. Unsurprisingly, the phone rings, and rings, and rings...finally after a good 2 minutes someone answers and I explain I am at the curbside pickup and was told one of the staff would bring it right out. So, I wait, and wait, and wait...and after 15 minutes go in to find no one at the reception. Flag down the manager who goes and gets the order. No apology, no explanation..here's you food and have a nice day. No fries to go like other locations do. I really don't think anyone at that store even care if people eat at the restaurant.
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