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  • I see Dr. Paul Cauldron and his PA Edith Gato for post-traumatic arthritis in my hips, and they are both wonderful people! They take the time to talk with me about treatment options, and make me feel like I'm working alongside them to treat my condition rather than them just telling me what to do. My only problem with this office is the front office staff. VERY rude and unprofessional. I missed an appointment and the lady I spoke with to reschedule was extremely condescending. I explained to her that with finals these last two weeks, I completely forgot I even had an appointment (which I made 3 months ago) but how I usually receive a reminder call and unfortunately didn't get one this time. I was very much at fault in this, and apologized for missing the appointment. When I explained this, the lady said (in a very snippy tone) "hmm, so then you tell me when in your busy schedule you can get to the office on time so you don't miss a second appointment." In no setting is that remotely professional or acceptable.
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