After having a bad home warranty experience with another company I read the reviews for Affordable and decided to give them a shot. The gentleman who came out told me exactly what was wrong - small piece. He didn't have one in his van so he told me how to order and change it out. No charge and gave me a quote should I need a new motor for the opener in the future. Definitely would recomment them - HONEST service! You can't beat honesty and helpfulness. These guys will be my go to choice in the future.