I also wish I could give a negative review. I understand New Years is a difficult night to get a cab. Which is why I called a week ahead to make the reservation. Even then I should have known they were horrible. They told me they couldn't guarantee the time but they would arrive at the address I provided. They also said they would call when they were on their way. I then called the day of to confirm my reservation and was told they had it and would be there. I told my friend I was worried about them showing up and she called and made a reservation as well. They NEVER SHOWED UP! Not my call or hers and they never called. They are a HORRIBLE company and if you need to go somewhere do not rely on them. It would be worth it to call Classy Cab or book a private car.