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  • I own multiple Louis pieces and have purchased from the SF store, SD and NY. At none of those did I ever receive service like I did at the LV in the Wynn. Firstly, having managed retail for high end stores, one thing I always taught my associates was to NEVER judge a book by its cover. But in this instance if you were, my cover should have given me undivided attention. Firstly I was carrying a mon monogram- a custom painted LV bag, not to mention we had just shopped at the Christian Louboutin store and Gucci. So we were carrying bags! I was looking to potentially purchase an Alma BB or an Artsy in the new spring color and was completely ignored. Firstly, it's a wide, open store. There are pairs of associates at every counter- the front checkout counters, the side counters where there are handbags, the shoe section and even three more at the back counter facing the back wall. Not ONE associate greeted me! No, they couldn't even be bothered from their conversations with each other to even look up and glance my way. And the best part... The store was empty sans two ladies at the front getting help for something else!!! So if you've done the math, there are three customers in the store and at least 8 associates on the floor. At one point I started to pick up a bag towards the front and play with the straps to sort of fish and see if anyone would help me. No one did. When my husband came back from the bathroom he asked me, "which bag are you getting?" My reply: "None. Every one in here was a dick." I'm taking my purchase to the SD Fashion Valley store where they actually care about helping me.
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