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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • We had a terrible experience at this hotel. They gave away our reserved suite(reserved for over 4 months) and we ended up in 2 conjoining standard rooms instead. Before arriving I was already VERY upset with the hotel. But it got worse! When we arrived we laid our 3 year old son down in the bed in room 218( 5/27/16) and after 45 minutes I went in to check on him from our conjoining room 219 and found 4 bed bugs on his pillow and sheets near him. We had to move all our stuff and sleeping children in the middle of the night.(11:30pm) I don't believe the bed bugs followed us thank goodness. We ended up in rooms 426 and 427(not conjoining). The hotel did comp our entire stay as we were not able to really leave since we were attending a wedding on site and had a babysitter coming to watch our children so we could attend. We did notice some sort of bug exterminator coming in the next morning. After our stay I do understand why people gave it good reviews overall it is a nice hotel. However I can not look over the fact that they gave away our reservation and were not willing to make it right by calling the last person that reserved a suite to explain that they double booked. And ESPECIALLY can't overlook that they had bed bugs.
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