All I can say is that I'm fully in love with this place! I'm very picky about my face (dermatology wise) and who gets to come in contact with it... Urban Wax is great. The location is good, though a little hard to find in the midst of the other stores in that shopping area. The store smells great, has beautiful things to buy, and the receptionist is really nice too! Getting my brows waxed was a delight. The girl who did them took great precaution in cleaning and prepping me before the wax took place - I was very impressed. Clean, sanitary, and thorough, this place is great!!!