The main reason I wanted to post my dissatisfaction was in hopes that management may read their reviews and one day make improvements.
This Bojangles has consistently slow service, actually no service what so ever. I have waited on my food on several occasions with no explanation from the server or the manager. The manager, it is obvious, has never learned how to manage employees. I have watched him work side by side with them and never offer advise or help. While people wait at the register to place an order there is no explanation from anyone why you are waiting. There are apologies after you wait, but nothing said until then. A couple behind me said "it's always like this". That is sad that we have gotten used to poor service and do not ask for any better.