The guys in the service department always take great care of me and my family. Adam, Matt and Rob are very friendly, professional, and honest. These guy go above and beyond to make sure you are happy with your Volvo, no matter where you bought your car.
The waiting area is clean and has cold water bottles and lots of magazines to read. It's better than most service waiting areas but not as nice as many luxury car dealership waiting areas.
Every time I bring my car in I take time to look at the new Volvos, Jags, and Land Rovers. The entire sales team is friendly and not pushy.
My only gripe is that the service loaner cars they give are not as nice as the loaners I have had at other Volvo dealerships. It would be nice if they loaned cars that made you want to get a new car and not just wish for your car back.
All-in-all, I'd say they are much better than the other Volvo dealership in the Pittsburgh area.