I normally don't write reviews but this is something that is unacceptable. I saw that there were two new managers I asked where Rafael and Shavonda were because I normally talk to them in delight (my family eats regularly here) and I liked the new manager, the tall man, I think his name was Leon. But anyways the other one was a short Latina lady, and man was she rude, her name starts with a B or something. I saw her yell at an employee not once but TWICE on different occasions. She looks like she tries to please customers which is good but... it is UNPROFESSIONAL AND DISGUSTING to chew someone out in front of paying customers. She had a terrible attitude with them from what I could hear. I can't believe that a person would humiliate a server on the resteraunt floor. I've had years of experience as a manager at different food chains and I can say that seeing that was truly sad. I love Applebee's but I just had to write about it, I hope that they don't condone that behaviour in the future with her. Anyways great food and great music.