I was really hesitant to change my review of Souvlaki Bar but I feel that people have the right to know...
As my earlier review mentions, I never wrote a review of my first experience at Souvlaki Bar because it was just horrible but it was opening week and mistakes happen. The second time we went it was much better (the proof is in my 5* review).
However I have now been 4 additional times since my last review (Each time I am an invited guest of someone else, not my own choosing). While the food has always been decent to good the service has always been horrible on each of those 4 occasions!
Here are some highlights from my visit in early June.
1. Had to flag down waitress to place order
2. Had to flag down waitress to clear our plates
3. Had to flag down waitress to BEG for water or a second beverage
4. Had to flag down waitress to request coffee and dessert
5. Had to flag down waitress to pay our bill.
(As a side note, we ordered a Meat Shovel for 4 people and we ALL hated the fact that our fries, which we paid extra to upgrade, were buried underneath the 4 types of meat. I would make a friendly suggestion to put fries on the side!)
Highlights from our visit last night:
1.Asked for water from our waitress when 1. Placing our order for drinks 2. Placing our order for apps, 3. Placing our order for main course. Only got water when stopping ANOTHER waitress.
2. Ordered a Coke which was flat, had no taste. Waitress said "Sorry" and left it on our table. Asked another waitress to take it away and bring us a bottle of water.
3. The oven roasted potatoes were NOT oven roasted. In fact they were boiled and meant to be finished off in the oven but weren't left long enough. Potatoe was undercoked, had no browning or any flavor.
4. The french fries on the "Massacre" tasted like store bought french fries.
5. Was charged for returned coke. When asked to have the bill adjusted it took over 20 minutes. Waitress seemed very unhappy that we didn't want to pay for a crap product and said "its better than nothing".
Needless to say, I don't care if Adam Levine himself invites me to Souvlaki Bar, I'll have to say no....okay maybe I'd go and watch him eat while I sip on an Athena cocktail because THAT is good!