| rev:text
| - I've been to roll play cafe since 2013...
It's really sad to see how they've fallen and transitioned into present times.
Before, as you can read from other reviews, it was a really good place for a great selection of food, a place to relax and play a wide variety of board games.
Now, they've transitioned to a "bar" with board games (only have about 10 games to choose from) before they had around 30-40 games.
Because I've had previous good experience from roll play after a birthday celebration we decided to transition to roll play for board games and conversation.
Majority of people there was between 2-4. We were a party of 12!! They told us all of us had to order something in order to play board games (fair enough)
But their menu has mainly alcoholic drinks and about 5 food choices. ONE member of our party of 12 was underage (16 years old) and we had just ate dinner and she didn't want to drink anything.
They forced us to order something on her behalf. And kept harping us 5-6 more times to order something.
We were not inclined to order anything else more than what we had ordered per person.
For example, I ordered a cranberry vodka and it was about 80% filled with ice... $6.50 + tax + 18% gratuity charge over parties of 6.
The staff decided to interrupt us again and They came to us a 7th time to ask us to order something for her (the 16 yr old). She threatened us and said if we don't order anything she would charge us $20 to just play board games! WTF I was extremely frustrated and asked them what's the cheapest thing on their menu? Because I'll order it, charge it to my bill, don't even give it to us and please stop bothering us about that.
The manager came up to us to apologize about the situation. And that was it. Shaun, is a nice guy but he does not know how to operate a business. He had bought out his partner and removed all the charismatic connection, and good experience there was for customers.
Offered us nothing in compensation, they said "we gave you free popcorn" and we aren't charging you for the little girl. Sorry about that.
Really roll play? Really?
Bad drinks, bad service, bad food. What else is good?
Oh, and they refuse to split the bill amongst us. Gave us a huge group bill and we had to calculate it ourselves.
If you made it this far...
in conclusion: ROLL PLAY CAFE IS NOW A BAR, it used to be great but due to a change in management has really become a huge disappointment.
- customer since opening to customer no more
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