For a place that serves delicious food (I'd give the food 4 stars) it boggles my mind on how poor their customer service and communication is. The communication/customer service is 1 star.
The people answering the phone do not want to be working there. Have fun repeating your phone number and address multiple times because they aren't paying attention and really don't care. I called last week and a girl answered the phone who sounded like she was on sleeping pills. When I politely asked to place a delivery order she hands the phone over to someone else, doesn't mute it and says "help this guy would ya?" The website slow and is not updated. They have removed items from the menu but they are still listed.
This place could seriously knock it out of the park with some simple personnel changes.