I joined Truliant a year or so ago after my other credit union decided to pull out of Charlotte. The things that impress me about Truliant is their customer service is outstanding - the best I've ever experienced with a financial instution.
They have the usual options of accounts and they send out regular tips on how to manage your money. They also have a decent online bill pay service and other online tools!
Credit Unions don't charge the fees that banks charge because they are non-profit and here to serve you. Most of them were established to provide financial services to employees of specific companies so you must meet the membership requirements to join a credit union but many companies now have 2-3 credit unions they work with.
This branch is super convenient. It is a full service location with 3 drive thrus, 1 drive up ATM and an inside ATM.
If you're looking for a change from banks or another credit union, check out Truliant!