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  • Triumph is the worst property management company ever! Like most people have already reviewed I would give them zero stars if I could! We moved to Vegas last year and were given the keys and told that everything was ready to go. When we arrived to the house we found out that there was no heat...Obviously, Vegas doesn't get super cold but we moved in the winter and the house was freezing! We called Triumph and they told us there was nothing they could do about it and to get a hotel until the heating company could come out. What a joke...but little did I know that this was only the beginning of horrible treatment from Triumph. Then after a month or so of living in the home we were renting our garbage disposal stopped working. I quickly put in an order for it to be fixed...three days later I still had not heard from Triumph so I had to call our landlord personally. She then called Triumph and had to remind them to have someone come out and repair the disposal. Our landlords were always on top of things and made sure to do the best they could. One time our landlord called me because she was in town and went to Triumph to talk to them about their terrible service. While there she put me on speaker phone so I could be part of their conversation addressing the concerns that we had. I told the owner who is named Kami Zargari the problems we were having and he promised to address them directly and gave me his email. Then of course something else happened! We always paid our rent on time because we were given rent money through the military. One day I noticed that our rent had not been taken out of our bank account. I promptly emailed Kami and asked him what was going on. He emailed back and told me that everything looked fine and they had received the payment. Then later that same exact day I got an email saying our rent was late and we now had to pay a $150 fee! I emailed Kami very upset because I had just notified him that the rent had not been taken out. He then went on a huge, unprofessional, degrading rant towards me. He called me a troublemaker, pathological liar, and many more names! What kind of owner does something like that!? I was so appalled by his disgusting behavior. I could go on and on about the terrible experience with Triumph but this review is basically the cliff notes. They even continued to harass us after we moved out of Vegas by sending us letters threatening to sue us for owing more in damages than what our security deposit was. The people that work at this company are absolute scammers and all around terrible people with no morals. One of the girls who works there named Tierra was so rude on the phone when I called regarding the letters they had sent about suing us...I have yet for them to take any legal action towards us and it has been months. Please please please avoid this company. They will make your life horrible and try to scam you!
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