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  • Mellow Mushroom is one of our favorite restaurants. We used to order from here every single Friday. The pizza is usually really good, with quality ingredients, and a delicious crust. We always get a 'create your own' with sausage and jalapeños. (Fyi, I don't like sausage or jalapeños, but the combo is delicious.) My main complaint with this Mellow is their consistency. We ordered from this Mellow every single week from October '15 - February '18. We typically ordered around 4:00 on a Friday, and the pizza was usually decent. But, idk why, whenever we ordered from here on another night (Sat or Sun), or at a busier time, the pizza sucked. Every time we ordered on Sundays, there was about 50% less toppings than on Friday. Unfortunately it's consistent enough that we noticed the quality difference and quit ordering on Sundays. Another time the entire bottom was crusted black. (Idk what that was about. It wasn't burnt, just covered in this black crust.) It was really strange. I was also vegan for a year of our stay, and ordering a vegan calzone from here was a disaster! The inside was completely raw from the moisture of the vegan cheese, and several times my calzone was inedible. But after enough complaints and pictures sent to the manager, they actually changed their method of making them and it was much better! Another thing is that I always ordered "very light sauce" every single time. I intentionally repeat it because I really dislike sauce, and the person who takes the order always confirms. But no joke, we actually got light sauce maybe 1x per month, if we were lucky. I'm not sure if they just don't have a standard of what light sauce is, (1/2 of normal amount, or whatever) and so it just varies depending on who makes your pizza, but it sucks because once we waited 30-45 mins to pick it up, and drive out there, we didn't want to wait longer for them to remake it when it's obviously not light sauce. They did get better about this toward the end of our stay in Cleveland though, so we continued ordering from here faithfully. When they make the pizza right, it's amazing. We've gotten all our friends hooked because it's so good. We've had our ups and downs with this location, but I still gave it 4 stars because we like Mellow Mushroom and would definitely still recommend it.
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