We were in transition of insurance and this dentistry was recommended by a friend of ours. At the time I called - only giving a week and a half notice to get in before the end of the month - the front receptionist was so friendly and stated she would do anything she could to get us in by the end of the month if they had a cancellation. Only assuming this was a nice gesture I searched for more offices for us to get into. The thing that truly impressed me was Serenity dental called today as she had a cancel. She held up her word and this shows amazing business practice. I will make sure to recommend them for others and look forward to making our next appointment with them!!