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  • The receptionists are less than friendly--lets just say rude bc their greeting is less than exciting. The wait for someone to assist you seems to take forever. The only positive is that there's an Enterprise representative located within to assist with a rental car. I personally do not like Enterprise bc of their gas return policy. All cars should be returned with a FULL tank not with a 1/4 tank and returned with the same 1/4. Another positive to note is that once you've talked to a body repair rep they really take car of you and give you a proper welcome. My advice to the collision center is to work on your front desk employees "customer service skills". Granted this place is full of emotion bc ppl have damaged their car bc of an unfortunate event, the lest they can do is have ppl who have better/brighter attitudes. But I guess when you hire 20 yr olds you get what you get.
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