I visited for the first time after calling and wanting to try some natural juices. I was severely disappointed in the staff. Kelly the "order taker girl" was extremely unpleasant...I asked her a question and she walked away and said "Im going to lunch go ask someone else"...this is after bumping my order after her own, her boyfriend, and her boyfriends friend. I waited quite a while for my food...which was okay except that 4 people showed up after me and were served before me. Then I didnt know the whole ticket situation...so I gave my ticket to the kitchen lady (who asked for it) and didnt know that you were supposed to take it to the counter first...how else was I supposed to know???So I had to succomb to a stern finger wagging after not knowing who to go do whatever with. I order the Everything Juice which is kinda gross...I was disappointed bc I asked Kelly (most unhelpful customer service person ever) what to expect and she said it tasted like "juice"....Anyway, thank God there are tons of juice bars in Charlotte I will not be visiting this one. I also wonder about the cleanliness...despite the 93% rating...I beg to differ...its kinda gross back there in the kitchen.