I came here on a monday of November 20,2017 at around 7:00. There was about 7 people in the store. The waiter did not approach us. We took some time to order and it was difficult to get the waiters attention because they were deep in conversing. We ordered a bubble tea and a red bean panza with ice cream. The bubble tea came in 3 minutes the panza came in 15 minutes and with no icecream. When i asked about the icecream she didnt know what i was talking about and the person who made it said they ran out.
1) Why wasnt i notified before the purchase there was no ice-cream
2) They gave no incentive for discount or anything, I had to ask them to atleast refund or something
- the manager was texted and reduced the price to $3.99 (pancake price) from $7.99(actual panza)
My first time here, definitely not a pleasant one, wouldn't come back