Recently made a visit to this particular Chili's to take advantage of the $20 meal for 2 deal. Even though you getting a good deal on the food the restaurant raises prices on other items in order to break even. For example a small drink in the bar was $8!!
The food items on the $20 meal deal are sub standard at best. I had the baby back ribs (totally dried out) and the wife had chicken crispers (very greasy and no taste at all). The corn on the cob with the chicken dinner was ICE COLD and had to have it sent back to the kitchen to be replaced.
One more side note, on the way to the restroom, walked past the kitchen, and the kitchen looked like a someone lost in a food fight as there were food scraps littered on the floor throughout the kitchen area.
I always had good experiences at Chili's over the past 20 years. The experience I had with the most recent visit it will be a very long time before I step foot into another Chili's establishment.