It's an urgent care so you can expect long wait times. I came in and there were a few ppl, not a lot, but still took about a total of 1.5 hrs to be done. Kind of a pain but the staff was super friendly and got what I needed. Customer care wise they were great. As far as wait goes it seemed a little above avg. If I have to go to an urgent care again then I'd for sure swing here again.