This Chick Fil-A experience can't be compared to any fast food service I've ever had, nor expected.
Around noon on a weekday, I pulled in to see that there were 10+ cars in line at the drive through. I had already mentally committed my taste buds to some Chikn Nuggets, but thought about leaving since that's not the easiest food to eat on the road. But then, like an angel coming down, I saw a sign for dippable ketchup containers; equal to 3 packets of ketchup. And since I eat like a toddler and only want my nuggets with ketchup, this sold me to stay in the line.
I approached the window to order my meal, when I got the bad news their fountain drink systems were down. Even though this would have normally angered me, the apologetic woman working the window made me at ease about having to drink lemonade with my meal. They are very kind, courteous and profession young adults working here, which is rarely seen anymore.
The way Chick Fil-A runs their company is amazing and I wish more places took the time and money to train their employees in this manner. It's reason enough to return again and again.