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  • Mandalay Bay is a great hotel on the outside strip of Las Vegas. We stayed here for 4 nights, especially to hang out at the pools! When you arrive, the bell hops and valets are very quick to grab your luggage and get you to the lobby to check in! Super! Our luggage arrived at our room almost 5 minutes after we arrived. Super! The Pools: FUN! There are 4 main pools: 1) The Wave Pool, 2) The Lazy River, 3) The general pool, and 4) a smaller pool. The water is kept very clean, despite everyone's sun tan lotion and suntan oils constantly being put in the pool. The life guards are young, which means that they aren't fully excited about their jobs. Most of them just appeared satisfied to be there. HUGE KUDOS goes out to LIFEGUARD TAMMY! She is a very experienced lifeguard, who was constantly watching the guests like a hawk! She made swimming in the pools very safe. I even saw her helping a couple of handicapped, pregnant, and new mothers find seats in the very crowded pools. She constantly cleaned up towels that the guests had laying around and left without picking up after themselves. She was always looking to clean up after guests and to make it a very comfortable and safe place to relax. Thank you Tammy! The rooms in the hotel are large, clean, and newly updated. The beds are comfortable. I have two minor complaints about my stay: First, I tried to call the front desk to ask a question and ended up calling twice. The first time I called, it rang 15-20 times and no one picked up. The second time I called it rang 15+ times and someone finally picked up the call. My other complaint is that I called the Bell Service to help with our luggage at 11:30. Checkout time is supposed to be 11:00, but we got a late checkout at 12:00. After three calls to the Bell Service and after tipping one of the bell boys downstairs to lure him to the room to help us with our luggage, we were finally assisted at 12:45. We waited ONE HOUR and 15 MINUTES for a Bell boy to help us with the luggage. I realized that it was right after the peak time of checking out, but that was pathetic! Facilities Grade: B+ Service Grade: D- Waterpark Features & Services: A+ Worth the Money Grade: B Overall Impression Grade: B
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