Came in to test and possibly purchase a car battery. The customer service rep/some old guy with missing teeth, was the least helpful person ever when asking him the difference between two batteries... "Well this one is better." Okay... please explain why it is better. "It just is." Ahhh... okay. I'm gonna take your word for it because it's got a shorter warranty and $100 more expensive, because it's just better. No thank you. Please try to be a little bit helpful. Instead of just take my word for it.