I like Caffe Artigiano a lot - it's one of my favourite places to grab a latte or machiato. I used to work a little too far to visit often but now that it's closer to my new workplace I visit once a week or so.
The pastries are a little 'meh' however, which is why I can't give it more stars.
But I do appreciate that when I was sick, I had a coughing fit, and when I asked for a glass of water, instead of pointing to the counter next to me and saying "You can get it there, duh!" the guy behind the counter took a minute of his day to pour me the glass of water. Service is always awesome!