I picked this office because of the word "gentle". I have an irrational fear of needles as I'm sure plenty of people do. I have actually driven here for appointments, sat in the car and drove away but today I went in and I'm glad I did. They brought me right back on time which can be rare at most Dentists. The person who brought me back was super friendly, the Hygienist Kayla came right back and listened to my concerns and instantly put me at ease, she didn't judge or question but simply gave me an alternative that worked for me. She used no needles for my deep cleaning, explained what she was doing step by step, got my mouth numb by putting some type of numbing gel that was a simple process, she was super efficient and it was honestly pain free. Kayla really exceeded my expectations throughout the process, moved some stuff around to grant me my requested return appointment and just made the whole experience pleasant. If you fear Dentists this should be your new Office