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  • Smashburger's are good but shakes are a ripoff! I ordered two shakes and the guy working there pulled out metal mixer cups with a seriously inadequate amount of pre-scooped ice cream. Whoever is loading the ice cream in the shake cups has no idea how big a cup the mixed shake is going into. We got handed shakes and the cup was 2/3rd full. Even when topped with whip cream they didn't go above edge of cup. Then to add insult they put a pointless done lid on top of the cup. The top of the whipped cream spire wouldn't reach a flat lid. We asked "why are the cups only 2/3rd full and they remade them and added more milk to water it down.......really? For $4.50 you would think a 16oz cup wouldn't be a lot to ask! I have had a lot of shakes at other Smash-burgers and never encountered this. Thanks for giving us for not giving us what we paid for and when having the chance to rectify it you merely added more milk and watered it down...(only 1/4" more shake by the way.....still not full!
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