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  • A few years back I had a scan at the SimonMed in Scottsdale, which was not an unpleasant experience. When it came time for another scan, I remembered my prior trip and called SimonMed in Chandler to make an appointment. It was one of the strangest calls I've ever had. I read the doctor's orders to the girl making the appointments, had my insurance info handy, and my calendar up and ready to roll. I was on hold a total of 4 times on this call, which lasted about a total of 20 minutes. The last time she came back on the line, the girl making the appointments insisted my doctor did not order the scan correctly, and that "because of my age", I needed to get several additional tests done. That was a poor choice of words. If she wanted to strong arm me into more overpriced tests that I didn't need, she shouldn't have brought my age into it. Let me start by saying I'm not old, and I am very aware of what tests need to be done; I am also aware of the recommended ages for said tests. I've spent a lot of time in and out of specialists' offices over the last 4 years, and have unwillingly become my own medical advocate/expert. It's a side effect of having a slew of medical disorders, compliments of my two genetic donaters. Long before I went to my doctor to get the orders for the scan, I had researched all my options, the costs involved, and knew exactly what I wanted and needed; there is no chance anyone is going to talk me into anything I don't need. As the girl at SimonMed proceeded to continue to give me the hard sell, thinking she can scare me into shelling out more money, I stop her mid sentence. I simply ask if she is able to complete the scan as ordered, because I'm well aware of what those other scans are for, and I don't need them. Her response was an indignant "No." That was all I needed to hear. Before she could continue the hard sell, I thanked her and hung up. I wouldn't recommend SimonMed to anyone, unless you enjoy unnecessary scans, and being treated like you're stupid. Getting scanned, all in of itself, is unpleasant enough, I don't need to be insulted and bullied prior.
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