rev:text
| - ME: I brought in this broken part for my bike. Do you have a replacement?
MECHANIC: Well, this one should work. If not, tell them that I said you could bring it back.
GUY AT REGISTER: The mechanic couldn't get you the right part? Well, you can just bring it back.
Of course the part didn't fit. So I take more time out of my day to bring it back, with the receipt.
ME: This part didn't fit. The mechanic said I could bring it back.
MANAGER: Oh. Okay. You can have store credit.
ME: But I don't want to buy anything here. I just want my money back.
MANAGER: Well, we don't do that.
ME: No, no. The mechanic said it was fine.
MANAGER: Well, I'm sorry, but it's our policy.
ME: Can I speak to the manager?
MANAGER: I am the manager.
ME: So you're not going to give me my money back, are you?
MANAGER: No.
Defeat. They got my money in the end. This bike shop is not worth the hassle. Go to Urbane Cycle, Curb Cycle, Bike Pirates, or anywhere else.
|