I was so excited to make reservations for my boyfriend's birthday at our favorite restaurant. When our party arrived a few minutes ahead of us (to be there early to surprise my boyfriend) the hostess said she couldn't find our reservation and suggested the other Japanese steakhouse down the street. I know for a fact that I made the reservation, but the hostess argued that I did not. Our party was asked to wait almost 30 minutes past the reservation time due to this issue.
Once seated, the food and drinks were great. The server and chef were very efficient and personable.