This Moxies location has been an annual gathering spot for me when I visit Calgary on business and its been consistently going downhill year after year in terms of service and food. I noticed a similar trend at their Vancouver location on Robson that is now closed.
During a late lunch visit, I had to wait just under 5 minutes to get a hostess to greet us and the general feeling I got from the staff was they just didn't want to be there. They used to be on par with other mid level chains but they have really fallen hard. The food was mediocre at best with uncooked rice in my Teriyaki Rice Bowl and it didn't taste fresh.
We also had a nightcap in their lounge which has a good decor and lots of tv's to watch the game but once again the service was incredibly bad. The server plopped menus on our table and walked away without even saying hello and the rest of our interactions were once again, as if we're doing her a favour by being there.
This is my first bad review on Yelp but I was so taken aback by the poor service that I had to comment on it.