Bailey is one of the best personal trainers I've ever seen. She's always upbeat (GREAT after a long day at work), pushes me (which I need), yet knows when to back off (she LISTENS if my shoulder or knee is in pain). She's also very upfront about any schedule issues or changes ... and she likes to mix things up. Love working with her!
The other gym personnel are courteous and upbeat as well.
Reduced my rating by one star because it seems the equipment maintenance is not done as often as it should be (always finding malfunctioning treadmills and machines). Otherwise, it's clean, easy to get to, and people are always helpful.