We brought our dog here for a weekend because of the raving yelp reviews but we were rather disappointed.
First impression, the place smells horrible and there was pee on the floor in the reception. This being my first experience at a boarding facility, i thought that must be normal. I later found out that they have no outdoor area so the dogs all go inside the facility, counter productive to the training we've been working on with our puppy.
They also are understaffed. Every time I called in, they would tell me how busy they were. One time they told me that they were an hour behind on getting dogs out in the morning. They promised me pictures and updates throughout the weekend which I did not receive and I had to call and ask them to send. Which she again continued to tell me how insanely busy they were and they had 40 dogs dropped off on the Friday before.
When I picked up our puppy, she had been bathed and groomed the day before but she absolutely reeked of dog pee. We also had to wash her blanket & crate cushion as they smelled too.
We have since found a different place to take our puppy. It does not smell. The staff takes time to answer questions and we were welcomed to drop in at any time to tour. We are so much happier & so is she!