I love the QS&L in Concord. The wait staff is great and very accomadating. Have never had any issues there. The Pineville location is so terrbile. They have ghetto fabulous written all over it. The wait staff walks aroung like they are lost and have nothing to do. The wait staff are dressed in the uniforms but they look sloppy. They charge extra for every little thing you ask for. The wings are so drenched in sauce they are soggy by the time they get to your table. We waited 15 minutes before anyone came to our table and in the end we had to grab a waiter. The worse experience I have ever had at a restaurant. I will make the drive to Concord for the better experience. I do not recommend Pineville location. Go to Concord.