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| - Don't sign up. This gym is really bad in so many ways, and has consistently been so for the last several years. It's now 2015 and I'm going to switch to a gym further away, out of frustration. Several problems at this gym:
* Change rooms are not maintained. Consequently, it's too icky to take a shower in there. I shower at home in the Spring/Summer/Fall. But in the winter, I want to be able to shower at the gym. So I finally decided to leave the club, even though it is very close to home.
* Sinks in the men's change room (hand sensor based) are constantly not working. One out of three sinks (the middle one) is what everyone uses. Everyone knows that's the only one that reliably works. I've mentioned this problem on several occasions over the last few years. It never gets fixed. YEARS PASS. They just don't give a rat's ass.
* Urinals in men's change room are constantly under some kind of repair. Just replace the damn thing at the source of the problem.
* Like many gyms that are out of touch, they've got a huge inventory of cardio machines that are never fully utilized, even at peak times. Conversely, the free-weights and weight-equipment that the membership IS interested in, is always busy.
* Only 2 power racks in this gym, and constantly being waited on. What a waste of time. It's like being stuck in traffic on your drive home. I've tried making constructive suggestions; there's no place to even formally complain or make your suggestion.
* I spoke to the Operations Manager (Jacquie), "Hey, can I make a suggestion about needed equipment?" and she'll shut you down. "Sorry, we only have plans to fix what we have". I respond, "But you need more Power Racks. They are busy even off-peak. Get rid of the cardio equipment assets that are underutilized. Rebalance your equipment portfolio.". She's not going to hear it. She's the operations manager and didn't even know what a "Power Rack" referred to. No suggestion box either. No one wants to hear your suggestions.
* I followed up, "Well, someone has the authority to change equipment. Maybe your boss; maybe your boss' boss. Who could change the equipment if they wanted to?" The answer I got: "No one".
Basically, LA Fitness wants your money, and for you to have no expectations about cleanliness, availability of equipment or equipment that works. And they don't care about whether the gym is meeting the needs of their members.
This place needs to get taken over from LA Fitness, renovated and run by someone else.
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